Privacy Policy

123k Privacy Policy

This page clearly explains how 123k collects, stores, and protects your personal data.

Last updated: 29 October 2026

Introduction and Purpose

123k is an online casino and football betting platform serving players in Myanmar. We place great importance on user privacy and handle personal data with responsibility and transparency.

This Privacy Policy ("Policy") applies to any person ("user" or "you") who accesses the 123k platform (https://123k.lol). Please read and understand this Policy carefully. By continuing to use the platform, you agree to follow the terms set out in this Policy.

The purpose of this Policy is to clearly inform you how we handle your personal data and to explain your data rights.

Personal Data We Collect

We collect only the data necessary to operate the platform correctly and to act in accordance with the law. The categories of data collected are as follows.

1.1 Data You Provide Directly

Account Registration Data

Name, date of birth, email address, phone number, and account login credentials (username, password hash).

Financial Transaction Details

Records of deposits and withdrawals made via KBZPay, Wave Money, and AYA Pay — however, we do not store the PIN or secret codes of your payment tool.

Verification Details

National ID number or a copy of your ID card — used only for the Know Your Customer (KYC) verification process.

Communication Records

Customer service interactions via Live Chat and email — retained to improve our service.

1.2 Technical Information Collected Automatically

  • IP address and computer / mobile device identifiers
  • Browser type and version
  • Pages visited and game history records
  • Session duration and click activity (via analytics cookies)
  • Referral URL (the link that brought you to this platform)

We never collect information that is not needed to provide our services. 123k will not process any category of personal data not described in this policy.

How We Use Your Information

The personal information we collect is used only for the following purposes—

Account Management

To create your account, verify your identity, and keep your access secure.

Financial Transactions

To process deposits and withdrawals smoothly and to prevent financial fraud.

Responsible Gaming

To provide responsible gaming services such as setting betting limits and preventing players under 21 from accessing the platform.

Customer Support

To answer your questions and resolve issues via 24/7 Live Chat and email.

Platform Improvement

To carry out analysis (aggregated, anonymised data) in order to improve our services.

Promotion Notifications

To send you service notifications and bonus news that you have consented to — this consent can be withdrawn at any time.

Data Sharing with Third Parties

123k does not sell, rent, or trade your personal information to third parties. However, we may share it on a need-only basis to carry out strategic operations in the following circumstances—

3.1 Service Providers

Payment tools that work directly with us (KBZPay, Wave Money, AYA Pay), security verification services, and server providers can only access the data they need to perform their own services. Due to restrictions from us, they are not permitted to use that data for any purpose other than what we have instructed.

3.2 Legal Obligations

We may be compelled to disclose data when we believe we are required to do so in accordance with applicable law, a court order, or an official request from the government.

3.3 Business Transfers

In the event of a merger, asset sale, or restructuring, your data may be transferred to the parties involved. We will notify you in advance if this occurs.

Important Notice: We never share your personal information with advertising companies, data brokers, or any unrelated third party.

Cookies and Tracking Technologies

The platform uses cookies and similar technologies to improve your browsing experience and increase service efficiency.

Types of Cookies

Essential Cookies

Required to maintain your login session and remember cart actions.

Performance Cookies

Used in small amounts to identify slow pages and service issues.

Functional Cookies

To remember your chosen language, homepage settings and UI preferences.

Analytics Cookies

To collect anonymised page-view statistics so we can improve our services.

You can block most cookies through your browser settings, but note that blocking "essential cookies" may cause some services to stop working properly.

Data Security Measures

123k has put in place technical and administrative safeguards to prevent unauthorised access, modification, disclosure or destruction of your personal information.

  • SSL/TLS Encryption — All data transmitted between the platform and your browser/app is encrypted.
  • Password Protection — Your password is stored using cryptographic hashing, so even our staff cannot view it in plain text.
  • Access Control — Personal information is accessible only to authorised staff under role-based permissions.
  • Regular Security Audits — We carry out regular vulnerability assessments on our platform to identify and address weaknesses.
  • Data Isolation — Financial and KYC data is stored on a separate, encrypted server.

Despite our best efforts, no method of internet transmission is ever 100% secure. If you notice any suspicious access or security issue, please notify us immediately at [email protected].

Data Retention Period

We retain personal information for as long as needed to fulfil the purposes described in this policy, or as long as required to meet our legal obligations — whichever is longer.

Retention periods by data type

  • Account Data — Retained from the date of account closure until the end of the audit and dispute resolution period.
  • Financial Transaction Records — Retained for the period required by banking and legal regulations.
  • Communication Records — Retained until customer issues are fully resolved and the review period has ended.
  • Analytics Data (anonymised) — May be retained indefinitely, as personal identifiers have been removed.

If you request account deletion, we will delete or anonymise your personal information, except for data we are legally required to retain.

Your Data Rights

You have the following rights regarding the personal information we hold about you—

Right to Access

You can request a copy of the data we hold about you.

Right to Rectification

You can request that inaccurate or incomplete information be corrected.

Right to Erasure

You can request deletion of data we hold, where it is consistent with our legal obligations.

Right to Restriction

You can request that processing of your personal information be restricted while an action is under review.

Right to Portability

You can request that data we hold about you be provided in a structured, machine-readable format.

Right to Object

You can object to data processing based on our legitimate interests, including marketing.

To exercise any of the rights above, write to us at [email protected]. We will acknowledge your request and respond as soon as possible. Please note that we may need to verify your identity before proceeding, as required by law.

Protection for Under 21s

The 123k platform is for players aged 21 and above only (21+). If we find that a person under 21 has provided personal information, we will immediately delete that data and close that person's account.

If you are a parent or guardian and believe your child is accessing our platform, please notify us immediately at [email protected].

Policy Updates

We may review and revise this Privacy Policy at any time. Any changes will be posted on this page and the "Last Updated" date will be updated accordingly.

Changes take effect from the date they are posted on the platform. By continuing to use the platform after we post changes, you are considered to have accepted the revised policy. For significant changes, we will make an effort to notify you in advance through your account.

If you have any questions about policy changes, you can contact us at [email protected].

Privacy Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—

Email Contact

[email protected] — Use this address for any privacy-related enquiries.

24/7 Live Chat

You can also contact us directly in Burmese via the Live Chat service on the platform.

We provide 24/7 support, so any privacy-related enquiry you have will receive a response without delay.

Data Protection — FAQs

123k collects account registration data (name, email, phone number), identity verification data for KYC checks, transaction records (not payment credentials), and technical data such as IP address and browser information (via cookies and analytics). No data unrelated to the service is collected.

Absolutely not. 123k never sells, rents, or shares your data with advertisers, data brokers, or any unrelated third parties. Data shared with service providers (such as payment processors) is used solely to carry out their services and, under our restrictions, may not be used for any other purpose.

No. Your password is stored only after being encoded with cryptographic hashing. No one — including our staff — can view your plain-text password. If you need to reset your password, you must do so through the account access system.

Yes, you can. Contact [email protected] to request account closure and deletion of your data. All data except what must be retained due to legal obligations (e.g. transaction records) will be deleted or anonymised.

123k uses four types of cookies — (1) essential cookies (to maintain your session), (2) performance cookies (to detect errors), (3) functional cookies (to remember your chosen settings), and (4) analytics cookies (to obtain aggregated statistics for service improvement). You can block most cookies through your browser settings, but please note that blocking essential cookies may prevent some features from working correctly.

Yes, you can. Contact [email protected] to request a copy of the data we hold about you. After identity verification, we will provide your data in a structured format.

You can see the "Last updated" date at the top of this Privacy Policy page. For significant changes, we will make an effort to notify you in advance through your account. If you have any questions about policy changes, contact [email protected].

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